Terms and conditions

Effective date: April 1, 2026

These Terms and Conditions ("Terms") govern your use of the 3D Changer software application (the "Application") and related services provided by Unreal Exists, s.r.o., Company ID No.: 08591512, with its registered office at třída Tomáše Bati 627, 760 01 Zlín, Czech Republic ("we", "us", or "Provider").

By creating an account, downloading, or using the Application, you agree to these Terms.

1. Description of the Service

3D Changer is a software application for Windows and macOS that allows users to visualize vehicle wraps and render images or videos.

The Application is available as:

  • Trial version: limited functionality
  • Full version (licensed): unlocked features after purchase

2. Account Registration

To use the Application, you must create an account.

You agree to:

  • Provide accurate and complete information
  • Keep your login credentials secure
  • Be responsible for all activities under your account

3. License Grant

Upon download or purchase, we grant you a non-exclusive, non-transferable, non-sublicensable license to use the Application.

This license is provided for personal or internal business use in accordance with these Terms.

You may install and use the Application on up to three (3) devices under your account.

The license is granted to a single user or a single legal entity. You may not share your account or license with other individuals outside your organization.

If you are a company or organization, the license may be used only by your employees or contractors for your internal business purposes and may not be shared externally.

Use on more than three devices or by additional users may require the purchase of additional licenses. You are responsible for ensuring that your account is not used in violation of these limits.

4. License Model and Payments

a) Trial
The trial version is free and may have limited functionality.

b) Paid License
A paid license is granted after a one-time payment. You may use the purchased version of the Application for an unlimited period, subject to the conditions below.

5. Updates and Versions

  • Minor updates and improvements may be provided at our discretion.
  • We do not guarantee ongoing updates.
  • Major future versions (e.g. new yearly releases) may be offered as separate paid products.
  • Purchasing a license does not grant access to future major versions.

6. Refunds and Right of Withdrawal

If you are a consumer (i.e. a natural person acting outside your business activity), you have the right to withdraw from the purchase within 14 days from the date of purchase without giving any reason.

To exercise this right, you must contact us at: info@3dchanger.com

If you withdraw within this period, we will refund all payments received from you without undue delay.

Conditions

We reserve the right to refuse a refund request in cases of:

  • Abuse of the refund policy
  • Repeated refund requests
  • Use of the Application beyond reasonable evaluation

Use of the Application must not exceed what is necessary to evaluate its functionality.

After 14 Days

After the 14-day period has expired, purchases are non-refundable, unless required otherwise by applicable law.

Business Customers

The right of withdrawal applies only to consumers. If you purchase the Application as a business (e.g. as a company, entrepreneur, or by providing a VAT number), the right of withdrawal does not apply.

7. Availability and Lifetime

We guarantee that the purchased version of the Application will remain usable for at least 12 months from the date of purchase.

We do not guarantee continued compatibility with future operating systems or third-party services.

8. Restrictions

You may NOT:

  • Copy, modify, or distribute the Application
  • Reverse engineer or attempt to access source code
  • Resell, sublicense, or share your license
  • Use the Application in a way that violates applicable laws
  • Use the Application in a way that could harm the Provider or other users

9. Intellectual Property

All rights, including intellectual property rights in the Application, remain the exclusive property of the Provider.

You are granted only the license described in these Terms.

10. Data and Usage

Use of the Application may involve processing of personal and technical data as described in our Privacy Policy.

The Application may collect limited anonymized or pseudonymized usage data to improve functionality.

11. Termination

We may suspend or terminate your access if you:

  • Violate these Terms
  • Misuse the Application
  • Attempt to bypass licensing mechanisms

Upon termination, your right to use the Application ends.

12. Disclaimer of Warranties

The Application is provided "as is".

We do not guarantee that:

  • The Application will be error-free
  • The Application will meet all your expectations
  • The Application will be continuously available

13. Limitation of Liability

To the maximum extent permitted by law, we are not liable for:

  • Indirect or consequential damages
  • Loss of data, profits, or business opportunities

Our total liability under these Terms shall not exceed the amount you paid for the license.

14. Changes to These Terms

We may update these Terms from time to time.

The updated version will be published on our Website.

15. Governing Law

These Terms are governed by the laws of the Czech Republic.

Any disputes shall be resolved by the competent courts in the Czech Republic.

16. Contact

Unreal Exists, s.r.o.
třída Tomáše Bati 627
760 01 Zlín
Czech Republic

Email: info@3dchanger.com

17. Entire Agreement

These Terms constitute the entire agreement between you and the Provider regarding the use of the Application and supersede any prior agreements.